We can view the entire store and give instructions from the office.

Customers used to complain that they had to wait even when there were tables available. Some customers said that part-time employees were impolite, and that store areas weren't cleaned enough. We wanted to be able to check the interior of each store in detail. We looked into a camera surveillance system, but it was too expensive and required a lot of maintenance. We have so many stores, it was a major job for our area managers just to visit each of them on a regular basis.

Network Cameras BB-HCM311 X 2 (1 at the cash register, 1 inside the store) BB-HCM331 X 2 (1 at the service entrance, 1 in the stockroom) Broadband router X 1 Switching hub X 1 Outdoor housing (for the camera at the service entrance) Infrared switch Sensor light

We can now check conditions at the cash register, stockroom, and service entrance in real-time right from our office. This is an effective crime deterrent. We can monitor our employees' work attitudes, which has greatly improved our customer service. And the store stays cleaner, which raises customer satisfaction. We're also able to save images on SD Memory Cards for later analysis and training use. We can view the entire store and give instructions from the office, which has helped to increase our customer flow and prevent lost sales opportunities. This has led to an increase in sales of about 10%. A security company recommended that we put in a CCTV system and dedicated network, but our network camera system's low initial cost and inexpensive maintenance made it economical enough for us to afford. Our ability to monitor in real-time has allowed us to reduce the number of actual visits to the stores, and we're able to make sure that our instructions are carried out completely right here from the office.